AI Adoption & Consultancy

Keeping your business up to speed in the AI revolution

AI is already changing how work gets done – from faster decision-making to better customer response and deeper insight from data. The challenge is rolling it out safely, with the right tools, clear rules for staff, and workflows that actually stick.

Because we already understand your systems, your people, and how your business runs day to day, we’re uniquely placed to pair the right AI solutions to the right problems – and implement them securely.

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Why AI matters now

AI is already changing how work gets done – from faster responses and better reporting to instant insight across email and documents. The businesses that adopt it early will move faster, make better decisions, and free teams from repetitive work.

Unlock insight from emails, documents and business data
Automate repeatable tasks and internal workflows
Improve speed and consistency across client-facing teams
Make better decisions with clearer, faster reporting

What we help you achieve

AI should create real outcomes, not experimentation that never lands. We focus on practical wins that improve speed, quality, and visibility across the business.

Faster drafting, summarising and triage for busy teams
Clearer reporting and insight from messy information
Smarter internal search across docs, email and knowledge bases
Automations that reduce repetitive admin work

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Choose the right AI tools for your business

We help you select the right platform based on your stack, your data, and your risk profile – then roll it out properly.

Microsoft Copilot (M365)
Google Gemini (Workspace)
OpenAI / ChatGPT
Claude
Slack AI workflows
On-prem / private LLMs for tighter data control

AI, with the right guardrails

Most AI risk comes from unclear rules and uncontrolled usage. We put sensible controls in place so teams can use AI safely.

AI policy and staff guidance
Data handling rules for sensitive information
Permissions and access controls aligned to your environment
Approved tools and approved workflows

Custom AI tools built around your data

Off-the-shelf AI is great, but real value often comes from connecting AI to your business knowledge
Analyse emails on the fly (triage, summaries, suggested replies)
Connect to CRMs and databases for richer context
Pull knowledge from Notion/wiki/Atlassian/ticketing systems
Work across Microsoft 365, Google Workspace, Dropbox and more

Our approach

We keep things simple and structured.

Discovery: goals, workflows, data sources, risk
Design: tool selection, policy, rollout plan
Build & deploy: integrations, training, iteration

Our Google Reviews

Guy and the team at Office 21 are FANTASTIC! They are quick to respond and always providing our ad-tech business with high quality IT support. In a short space of time Guy at Office 21 has helped navigate our company through a speedy office move, has implemented an IT management system, monitors that we are keeping compliant with GDPR, plus much more!! The support and advise we receive from Office 21 is always relevant and it's clear the team have an expert knowledge of IT. Most importantly though Guy at the team at Office 21 are approachable, willing to help and flexible with the needs of our business. I would definitely recommend their services to anybody!!

Ryan Lawlor
22/01/19
Daniel stopped by the office to check on a few things, including the setup. He was very friendly and helpful, offering great support to colleagues who were dealing with IT issues.

Kinga Jakubowska
09/10/25
Daniel, Pedro and the whole team at Office 21 are always very helpful and responsive in dealing with our queries. Friendly and efficient - would definitely recommend as IT support.

Hannah T
04/06/25
Office 21 provides quick, flexible and helpful IT support to our business. When Office 21 came onboard, we had seriously dated systems, the internet would go out daily, and employees had issues with emails. Since then, we have migrated to Google Apps, along with other cloud applications. The whole process was taken care of fully by Office 21. They also now provide our office phones, which frees up a lot of our time, now that we don’t have to talk to BT!

William Baker
20/02/19
O21 has been super helpful and efficient in getting my laptop setup and running. Scheduling times to work (since I’m in a different time zone) has been seamless and they are willing to accommodate.

Shruti Narasimhan
20/05/25
What a great experience! I contacted Office 21 with an issue, and they were incredibly helpful. The support agent was patient, understood my problem perfectly, and provided a clear solution. I'm very grateful for the fantastic assistance!

Tatiana Filimonova
22/09/25
Super reliable and professional IT company for our fast growing startup. They are always proactive and explain things in plain english, whether its Mac or PC, highly recommend!

Arin Darcan
26/02/19
great team and made a massive difference to our security

Joe Marston
04/07/25
Daniel, Pedro and the whole team at Office 21 are always very helpful and responsive in dealing with our queries. Friendly and efficient - would definitely recommend as IT support.

Hannah Taylor
04/06/25
Great to work with Office 21, thanks guys!

Fred Ezekiel
09/03/19
Superb service and lovely people

Matt Robinson
22/07/25
Really great to deal with and always so efficient. Genius's at Office 21 who really know what they are doing and saying. No problem is either too big or too small. Recommend them very much

Jo Hart
05/11/24
Office 21 is great at assisting with technical issues, quick response and problems are resolved promptly

Ayesha Khairul
15/08/25